Is my package here yet?!
We are just as excited about your order as you are! Orders ship from Vaughan, Ontario and are sent out Monday through Friday. Processing time is usually between 1-3 days for standard shipping and 1 day for express shipping. Custom orders vary depending on type. Despite our best efforts to keep stock of everything, we will email you if there is any delay on the product you have ordered.
Love and Above will not be held responsible for delays in the shipment process or for any broken or damaged goods. Upon receiving broken or damaged goods, please contact us immediately at firstname.lastname@example.org and we will replace your items free of charge.
Taxes and Duties may apply to international customers.
Cancelling an order:
Once your order has been fulfilled we are unable to cancel it. You will be responsible for returning merchandise to Love & Above and will be issued a refund. Contact email@example.com for all the details.
In regards to the Jordana's Rainbows Butterfly Bracelets:
Love and Above will take any and all precautions to ensure your order, and the glass included in your order is packaged in a manner that ensures safe shipment. Upon receipt of your package, we urge you to inspect all items for damage prior to opening your package. While we attempt to ensure safe and proper shipping for all products, we urge that you utilize caution when opening your package, as glass jars may become damaged and/or broken in transit.Love and Above will not be held liable for any damaged packages including, but not limited to damaged glass containers as a result of mishandling by shipment companies. In addition, Love and Above will not be held liable for any injuries that may result from mishandling of broken glass.All damaged products must be brought to our attention immediately, if the items within your package are broken, please contact us at: firstname.lastname@example.org.