FAQ's

 

How do I figure out my ring size?

If you visit us at an upcoming event we will be happy to size you. You can also ask a local jeweller to assist in sizing you. Our rings come in a variety of sizes, if your size isn’t listed, please contact us at info@shoploveandabove.com and we can look into a special order. 

 

Are your earrings sold individually or in pairs?

Both! Some of our earrings come mismatched and some come in pairs. Checkout our earrings page to see both styles.   

 

Do your products tarnish?

Over time, any piece of silver jewelry that is exposed to air will tarnish. Silver is more likely to tarnish in areas with more air pollutants or higher levels of humidity. Also coming into contact with cosmetics, hairsprays, perfumes and other items can cause tarnishing. The best way to avoid tarnishing is to keep your jewelry clean and dry and to store it in an airtight container, usually a jewelry box or other container, will work well. Silver can be easily cleaned with silver polishing cloths or silver polish.

 

How do I take care of my jewelry?

You can avoid tarnishing jewelry by wearing it often. Avoid exposing each piece to chemicals and cosmetics. Ensure proper storage as exposure to air and humidity will cause silver to tarnish. Silver is a soft metal to be cautious of how it is stores as it can easily become scratched. You can use silver polish or cloths to clean your silver items. When your not wearing your jewelry, it is best to store it in a fabric jewelry pouch.  

 

How do I make sure my Wish Bracelet’s knot doesn't come undone?

Because all of our Wish Bracelets are made with Silk thread, the fibre is a bit slipperier than others allowing the knot to become loose over time. To ensure the knot stays in place we always add a drop of Super Glue to to the knot. Tying a surgical knot is also recommended because they are very strong and don't slide like a regular knot!

 

How can we fundraise with Love & Above?

We are always interested in assisting in initiatives that align with our beliefs at Love & Above. We will take into consideration each charitable venture that is proposed to us and will typically be able to provide an outline of how we feel can be can be most helpful in fundraising. Love & Above will only participate in fundraising with charities that are registered with The Canada Revenue Agency (CRA). 

We are willing to attend events that align with our beliefs and practices to assist in fundraising for various charities. A portion of all proceeds earned at each event will be returned to the hosting charity. Please contact info@shoploveandabove.com for further details on how to have Love & Above attend your charitable event. 

 

Do you make stuff for boys?

Yes. We believe that all the pieces in each collection can be worn by all. We do make bracelets that are more popular amongst men and these can be found within our META Collection. A portion of all proceeds from this line will be kindly donated to Meta Centre to assist in their mission to provide quality services and supports for the social inclusion of people with special needs.

 

What is your wholesale policy?

Please email us at info@shoploveandabove.com for the details on our wholesale policy.

 

Didn't find the answer you were looking for? Email us at: INFO@SHOPLOVEANDABOVE.COM